RETURNS POLICY

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery

 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed via PayPal or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your PayPal account again.
Then contact PayPal, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at facethefear3@hotmail.com.

 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at facethefear3@hotmail.com and send your item to: Baldwinstown, Bridgetown Wexford  IE Y35 FR66.

 

Shipping
To return your product, you should mail your product to: Baldwinstown, Bridgetown Wexford  IE Y35 FR66

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item(s) over €75, you should consider using a traceable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
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