Face The Fear respects the privacy of every individual whose personal information it handles. Where used in this Privacy Statement, “FTF” means Face The Fear. This Privacy Statement describes what information FTF collects about you and why, what we do with that information and how we share it.
SECTION 1 - WHAT INFORMATION DO WE COLLECT AND WHAT DO WE DO WITH IT?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
If you subscribe to our Website, we will collect information such as your name, telephone number and email address.
With your permission, we may send you emails about our store, new products and other updates.
The details that we hold are used in accordance with General Data Protection Regulations.
SECTION 2 – CONSENT
How do we get your consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by emailing us at firstname.lastname@example.org.
SECTION 3 – DISCLOSURE AND RETENTION
FTF does not disclose buyer’s information to third parties. However, we may disclose your personal information if we are required by law to do so.
The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. However, we will not retain personal information for any longer than 7 years from the date it was received.
SECTION 4 – WIX
Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix’s data storage, databases and the general Wix application. They store your data on a secure server behind a firewall.
SECTION 5 - PAYMENT
FTF do not see or hold any financial details from our customers at any time. FTF accept all customer payments via PayPal only. All transactions on the FTF website are charged in Euro. FTF cannot be held liable for any fluctuating exchange rates at the time of your transaction being processed. To give you a rough guide on the current exchange rates you can visit xe.com – a personal currency assistant.
Why is PayPal safe for the buyer?
· PayPal delivers one of the most secure payment platforms in the world. After more than a decade it is the leader in online payments.
· Paypal can spot problems before they happen
· Paypal use fraud prevention technology that monitors transactions for suspicious activity
· Paypal have a team of over 2,000 specialists including former law enforcement officials, working to protect you from fraud and identity theft.
· To help weed out fraudulent activity, every transaction is reviewed by state of the art models
· Paypal ensure users who send or receive large amounts of money have successfully completed the verification system and identity check.
· Paypal uses state of the art encryption
Safeguarding the customers financial and personal information is one of PayPal’s (and FTF’s) most important priorities. That’s why Paypal automatically encrypt all sensitive information sent between FTF’s computer and PayPal’s systems, ensuring our customers information is kept private.
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 7 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 8 – YOUR RIGHTS
You may have certain rights in relation to the personal information we collect about you. These may include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format.
Email email@example.com and we will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.